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FAQ

Yes, but only for goods offered by O!Market sellers. Choose the item, and then the invoice will be generated after you have clicked “Buy”.
Perhaps you wanted to publish a product that is prohibited from publication. LIST OF FORBIDDEN GOODS AND SERVICES. 1. Medicine and health Medical services (such as psychotherapy). Medicines X-ray and MRI equipment, equipment for radiation therapy, devices using radioactive substances, traditional medicine methods, human organs and tissues, donor services, surrogate mothers services, breast milk. 2. Tobacco, alcohol, drugs. Tobacco, tobacco products (including those intended for consumption by heating or evaporation) and any smoking mixtures, as well as certificates, discount coupons or promotional codes for their purchase. Smoking accessories (including electronic cigarettes, electronic nicotine delivery systems, devices for heating tobacco or nicotine-containing liquids, vapes and consumables for them, pipes, any hookahs, lighters, except for collectible lighters), spare parts and accessories for smoking electronic devices , as well as certificates, discount coupons or promotional codes for the purchase of smoking accessories. 3. Alcoholic products, ethyl and methyl alcohol (including synthetic, technical and food). Narcotic drugs and psychotropic substances, their precursors and any products for their use; potent and poisonous substances, the illegal circulation of which is prohibited by the Criminal Code of the Kyrgyz Republic. 4. Flora and fauna Animals, plants and other organisms listed in the Red Book of the Kyrgyz Republic, any goods from them (clothing, accessories, interior items, food, etc.), as well as animals and other organisms, the maintenance and use of which is prohibited by the legislation of the Kyrgyz Republic. Goods and services that can be used for poaching and other illegal capture of animals, birds or fish (for example, electric fishing rods, fishing nets, foot traps, animal baiting services); any goods obtained as a result of such activities. Zoos (including their sale); services involving the use of animals for cultural and entertainment purposes; any goods and services that may be aimed at cruelty to animals or birds. 5. Financial services, material and currency values Financial services, assistance in obtaining them and financial intermediation Goods and services related to the activities of forex dealers (including equipment, consulting, training) Foreign currency and other currency values, coins and banknotes in circulation, with the exception of their purchase and sale for numismatic purposes; counterfeit coins and banknotes (excluding stage props and filming) Cryptocurrencies and services related to their turnover, including training. Securities, excluding collectible securities with an explicit expiration date or invalid / cancellation / redemption mark. 6. Precious metals, natural precious stones and pearls (excluding jewelry made from them). 7. Offers to participate in financial or commodity pyramids or questionable ways of generating income or goods, as well as related training Intellectual rights. 8. Counterfeit goods - goods that illegally use brands' trademarks or imitate the appearance of original goods (for example, replicas / fakes of designer clothes or accessories, phones). Pirated products (for example, unlicensed films, games, video courses). Services for replacing licensed software or disrupting the operation of the technical protection of digital technology installed by the copyright holder (for example, firmware, unlock, jailbreak). Other goods and services prohibited on the Platform Goods and services that have no consumer value (for example, tags and receipts without goods), expired products or used disposable goods. Finished thesis and term papers, dissertations, etc., as well as services for their writing. 9. Explosives and materials, explosives. Weapons, including: firearms, pneumatic, cold, hunting, traumatic, gas, electroshock, throwing, sports, signal, collection, blank, deactivated Spare parts for any kind and type of weapon, including: main and non-main parts, barrels, receivers, bolt frames, bolts, bolt faces, butts, forend, handles, magazines, muzzle devices (mufflers, flame arresters, moderators), parts and trigger components, blades Any types and types of cartridges. Means of active self-defense: batons, stun guns, brass knuckles, aerosol and light-sound devices, gas and pepper cans, etc. butterfly knife; automatic, semi-automatic, spring, gravitational, inertial and any other knives, blades and blades of which are either automatically removed from the handle when you press a button or lever and are fixed by them, or are extended due to gravity or accelerated movement. Collection services. 10. Services intimate (for example, escort services, erotic massage, striptease, nude photo shoots), job search and offer in this field, sex toys, pornographic materials. 11. Offers related to lotteries, risk-based games or betting, including equipment for their implementation. 12. Encryption equipment, technical means intended for eavesdropping and other secret receipt of information, as well as related documents. 13. Campaign materials, voting ballots and other goods and services related to the exercise of political rights; search and job offer in this field. 14. Proposals related to the performance of religious rites, prayers, the activities of religious associations, the activities of sects; search and job offer in this field. Services of an occult-magical nature and any types of ceremonies, rituals and predictions (for example, witchcraft, magic, astrology, numerology, fortune-telling, alternative medicine); search and job offer in this field. 15. Finding and offering work in the field of distribution of network marketing products and direct sales by independent distributors (sales representatives). Search and offer of work in the armies, military structures and paramilitary organizations of foreign states. Extremist materials and items with Nazi symbols. 16. Services for posting ads on third-party sites, mobile applications. 17. Any goods and services, the circulation of which is limited or prohibited, or which may be aimed at violating the legislation of the Kyrgyz Republic, including: Contact or credentials, including phone numbers, email addresses, accounts of instant messengers, social networks, blogs and forums, games and other services (for example, Skype, Steam, iTunes, Google Play, QIWI); contact databases SIM-cards and services of connection to mobile operators. Upside-down frames for license plates, magnets for illegal meter adjustments, quick-release frames for license plates, anti-tow trucks, mileage adjustment services and any manipulations with vehicle odometers (including repairs), universal keys for intercoms, code grabbers, electric meters with a remote control, etc. 18. Real estate and goods with a ban (restriction) on registration actions; property under arrest. 19. Job offers without official registration; services related to the registration of organizations on a front person; services, search and job offer related to the fictitious performance of the functions of an executive body in a legal entity; proposals for fictitious registration at the place of stay; sale of diagnostic cards without actually carrying out a technical inspection of the car and other similar offers. 20. Goods and services related to illegal traffic or counterfeiting of state numbers or documents for vehicles, or other official documents that grant rights or release from obligations (for example, state certificates, licenses, permits, signs, passes, forms of strict accountability, educational documents or qualifications), excluding items for collectible purposes that are clearly expired or marked as invalid / cancellation / redemption. 21. Mediation in obtaining state and municipal services for a fee. Services related to the unauthorized use of information and technologies (for example, account hacking and other hacking services, organizing spam mailings, unauthorized copying of content). Goods with information about distance selling, if their distance selling is prohibited Goods and services without registration, certification, licenses or permits, when their passage or receipt is mandatory. Goods and services related to the activities of non-profit organizations.
Most likely, you tried to post more than three ads that do not comply with the rules for posting ads on the O! Market. You can leave a request for unlocking. To do this, we need your data and a description of the complaint, or the reason for unblocking. You can contact the call center to solve this problem, number 0700 000 999 (for O! subscribers 999)
Click “My ads” in your profile, choose the ad you want to remove and click “Remove”.
You can contact the seller by clicking the button “Contact seller” in the item card. You will be given options such as phone call or chat in WhatsApp or Telegram if the seller filled-in relevant fields in the seller’s profile. The seller’s contact details are also shown in the seller’s profile.
Click “New ad” on the website’s homepage. Select category of the item/service you offer and fill-in all fields. Your ad will appear on O!Market upon successful moderation
Activate promotion or business profile. Business profile is convenient for stores and organizations regularly placing their ads on O!Market. Business account is marked as “Business” and offers a package of services to promote ads: banner in the profile, up to 3 contact lines; priority in moderation; VIP – X (number) promotion enables fixing the ad on the top of the homepage, in the relevant category; Frame – X (number) promotion allows highlighting the ad by placing it within a magenta-colored frame; Bring to the Top – X (number) promotion allows lifting the ad once a day to the category list top. Business profile can be activated for 30, 90 or 180 days. To learn more, click the My Profile tab, then Switch to Business Profile, and then descriptions of all profiles will be displayed. Furthermore, you can activate promotion features such as VIP, Frame and Bring to the Top without buying business profile. Open any of your active ads and click “Sell faster” for details.
You can activate the promotion feature “Bring to the top” so that you ad can be lifted to the top of its category list. Your ad will be lifted once per day. The feature “Bring to the top” can be activated for 1 to 14 days. Learn about other promotion options by clicking “Sell faster” on the ad you want to promote.
Click “My ads” in your profile, choose the ad you want to edit and click “Edit”
There are two types of search: by words and by categories in filters. 1.To find the desired ads by word, you need to enter the desired search words on the main screen, in the top bar in the search bar. You would immediately see the search result on the screen. 2.To find ads through the selection of filters, you need to find the filters button on the main screen of the market, it is located in the upper right corner in the corner. By clicking on it, you will go to the filter settings window. By choosing filter parameters, you will see ads that correspond to the selected filter parameters.
We can advise you on the best way to design your ad in accordance with the rules for placing ads on O! Market. 1. The title should be short, carry a general description of the offered product or service. 2. The name of the product or service must be reflected in the title of the new ad. Examples include: Accounting services, the Company "Balance +" - assistance in maintaining accounting records - not true, Accounting services and record keeping - right. 3. It is forbidden to write ad titles in capital letters. For instance: RENT A HOUSE - not right, I rent a house - right. REPAIR OF EQUIPMENT - not true, Repair of household appliances - right. 4. Do not include contact information (phone or email address) in the title. 5. It is forbidden to indicate incomplete information about a product or service. Selling urgently !!! - not true, I am urgently selling a new laptop! - right. 6. The description must fully match the title and the proposed product or service. 7. It is forbidden to write the content in capital letters in all or individual words (except for abbreviations). 8. It is not recommended to use abbreviations in the description of the ad. 9. The price of an ad should be indicated in a specially designated field. It is not recommended to indicate the price in the ad title. If a conditional price is indicated (for example, 1 som, or 1 $), this announcement can be removed by the Moderator. 10. Placing photos in an ad is recommended by the Platform. Users will be much more interested in an ad with a photo than a similar ad without a photo. The maximum number of photos is 10. Loading * .png and * .jpg files is provided.
Yes. Delivery is only available for O!Market sellers in Bishkek. Choose the item you want to buy and then select “Delivery” or “Pickup” when filing an order.